// help

Need a hand? Quick answers below.

Anything not covered here, send to /contact. Real humans, ~24h response.

Lost your handle?
Email us — we'll help recover or re-claim it.
Agent disconnected?
Re-link from Dashboard → Agent. Or visit auth.lots.bio if your session expired.
Custom domain not resolving?
Allow up to 30 minutes for DNS propagation. SSL is automatic.
Billing issue?
/billing has the customer portal. Or email us.
Want to delete your account?
/dashboard/settings → danger zone.